TRAILER SERVICING
Your Rock Solid Trailer is built to take you on countless adventures, and our expert after-sales service ensures it stays ready for every journey ahead.
Just like any quality investment, your trailer performs at its peak when it receives proper care and attention from professionals who know exactly what keeps these machines running smoothly.
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Our comprehensive service program is designed to maximise your trailer's lifespan while keeping you confident on the road.
A professional service should be done every 10,000 km or every 12 months, whichever comes first. To comply and keep your warranty valid, you will need to abide by the servicing and maintenance schedule.
At Rock Solid Trailers, we take safety and processes seriously. This goes for all our products as well as servicing options.
Because not all vehicles are made the same, there is no ‘one size fits all’ when it comes to servicing and repairs. Therefore our standard policy is that customers should expect there to be a minimum 2 working week period where we will require the vehicle on site.
Please ensure prior to booking your maintenance that you allow for this as there are very limited circumstances we can expedite services.
GENERAL MAINTENANCE
To ensure your Rock Solid Trailer remains in top condition thoroughly clean inside and outside of your van and attend to some basic tasks before storing.
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Do not store wet items in your caravan.
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Check your mattress, cushions and seat covers are dry and rotate regularly.
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Keep your caravan well-ventilated at all times and air it out regularly.
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Keep shower doors closed and always open the vent to release steam.
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Keep an eye out for signs of water around windows and doors.
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Deal with any cracked seals and leaks immediately.
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Wipe up water spills and leaks and keep all areas of your caravan dry. Wipe surfaces with disinfectant to remove bacteria.
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Remove all food items.
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Drain all water from taps and water pipes.
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Empty stale water and frequently flush the system.
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Empty and clean the toilet tank.
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Check all hoses (gas and water) for leaks. Check fittings are tight. Disconnect the gas bottle and store it in a cool dry place.
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Make sure any canvas and canvas awnings are dry before storing. Each year reapply a compatible waterproof spray.
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Check batteries and keep them on charge if running low.
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Apply silicon spray to windows and hinges to keep them moving freely.
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Tighten any nuts, screws or bolts that may have worked loose.
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Wash the outside thoroughly.
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If possible store your Rock Solid Trailer under cover or use a cover to protect it.